4 IT Remote Workforce Strategies To Manage COVID-19 Crisis

Few industry leaders could have predicted the fallout from the COVID-19 pandemic. Engaging IT experts to ramp up a remote workforce is vital to sustainability.  

4 Remote Workforce Solutions To Bridge COVID-19 Disruption

Few industry leaders could have predicted the fallout from the COVID-19 pandemic. Engaging IT experts to ramp up a remote workforce is vital to sustainability.  

The COVID-19 strain of the coronavirus has not only caused a global health crisis, it has also exposed economic vulnerabilities. Business leaders who already took full advantage of wireless connectivity have at least portions of their workforce engaged remotely. But regardless of whether CEOs and other decision-makers have the endpoint devices in place, there’s a sense of urgency to increase work-from-home access to company data and conduct profit-driving endeavors remotely.

The good news is that the technology exists to pivot and increase productivity immediately. At LaScala IT, we have the experience and expertise to expand your off-site workforce. These are four remote strategies that can help your company manage the disruption we are all experiencing during the COVID-19 crisis.

Coronavirus Outbreak Working Remotely

1: Digital Engagement Begins at the Top

In ordinary times, it would suffice to have CEOs and other company leaders conduct business onsite with a limited remote workforce in the field. These are not ordinary times. For organizations to bridge the coming months, it’s crucial to implement a strategy that includes executive oversight.

Consider providing the management team and department heads with online tools for persistent communication. Real-time communication resources, such as FaceTime and other video chat applications, can prove invaluable. Company leaders will be tasked with not only maximizing productivity but also providing motivational messaging to concerned employees. Smart digitally engaged leadership will set the tone for your rank and file moving forward.

2: Make Decision About Necessary Hardware

It’s essential to remember that just because your in-house staff seamlessly utilizes your business network computers, that does not necessarily mean they have comparable devices and internet capabilities at home. Getting the business-grade tools into your team members’ hands, and homes ranks among the greater logistically issues.

One of the best strategies is to hand off matching personnel with devices to a managed IT professional. If you already have an in-house team, this may be an excellent time to augment them with a third party IT professional. There will be a lot of moving parts involved in swiftly going remote. Outsourcing device matching and hardware setups at employee’s homes and network connectivity can relieve considerable stress.

3: Secure Endpoint Devices

When faced with significant disruption, some people prioritize decisions based on profit-driving steps. During normal events, this strategy generally works to a company’s advantage. But the COVID-19 pandemic has caused some of the worst elements to rear their ugly heads and target honest businesses. Hackers have proliferated what could end up being unprecedented schemes using fear of infection as a way to breach systems.

In every area a COVID-19 incident gets reported by the media, phishing scams follow. Cybercriminals have created coronavirus-themed websites and clever emails that appear official. Many simulate government health organizations or hold out a carrot claiming you can get a quick COVID-19 test kit. Once an employee clicks on a link, digital bandits can breach the business network or utilize ransomware to hold your company hostage.

The point is that cybersecurity cannot be a secondary part of the remote workforce strategy. The expedient move of getting people working could come crashing down if one frightened worker is taken in by a hacker scam. Shifting to remote productivity starts by implementing robust cybersecurity measures. Endpoint security remains job one.

4: Implement A Remote Training Strategy

Companies can anticipate that in-house employees who are accustomed to completing tasks with paper printouts and verbal communication will have to acclimate to Cloud-based programs. For those not already engaged with things such as Microsoft Teams, among others, it may be worthwhile to consider having experts train people via video conference to shorten the learning curve. Such programs also deliver sustainable oversight until things return to normal.

If you are concerned about prolonged business disruption and would like to implement a remote workforce strategy, the experienced professionals at LaScala IT are prepared to help you negotiate a seamless transition. Contact LaScala IT today for a consultation.

Greg LaScala